Frequently Asked Questions
Everything you need to know about shopping with FlorinTM.
What is the standard shipping time for orders?
Standard shipping typically takes 3 to 7 business days within the continental United States. International shipping times vary by location, usually ranging from 10 to 21 business days.
What is your return policy?
We offer a 30-day return policy on all unused and unopened items. Simply contact our support team to initiate a return and receive a prepaid shipping label.
How can I track my package?
Once your order has shipped, you will receive an email confirmation containing a unique tracking number and a link to monitor your delivery progress in real-time.
Which payment methods do you accept?
FlorinTM accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Do you offer a warranty on your products?
Yes, all FlorinTM products come with a standard 12-month manufacturer warranty covering any defects in materials or workmanship.
Can I modify or cancel my order after it has been placed?
Orders can be modified or canceled within 2 hours of placement. After this window, our warehouse begins processing, and we may be unable to make changes before shipment.